If you didn't have time to be a part of the free GCI "lunch and learn" webinar or you'd like to hear it again, be sure to check it out at our Strictly Business website. Dr. Sherry Moss of Wake Forest University showed how to get more from employees by choosing the words used to manage behavior in her lecture, "Giving effective feedback to poor performers."
Dr. Moss has been a presenter at the Syngenta Business Institute in the past.
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